Security of Your Personal Information

We want you to have peace of mind that when you shop with us your personal information is secure. We will take all reasonable technical and internal precautions that we can to prevent it's loss, misuse or alteration.

The personal information you provide to us with, e.g. your name and address, e-mail address and contact number, is stored on our password and firewall protected server.

We do not see or store any of your credit or debit card information. When entering your payment details you will be taken to a secure page provided by our payment gateway provider, PayPoint.net. When you arrive at this page you will see a padlock icon and the url "https". All your financial information, such as your credit/debit card numbers, are encrypted using secure Paypoint.net's state of the art SSL technology (PCI Data Security Standard Level 1 Certified), together with integrated 3D secure (verified by Visa and Mastercard Secure Code) for your added protection.

More information on PayPoint’s security is available at: http://www.paypoint.net/features/online-payment-platform

Please keep your Primrose & Plum account password confidential - we won't ask you for it (except when you log in to our website).